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DISTINCTIONS
Thumbnail - These are our distinctions: 1) a history of exceptional service, 2) the benefits of big technology, the advantages of small size - and the disadvantages of neither, and 3) one-stop shopping for products and for product distribution services. |
Service
Reliability -
The end-users of all our services are the constituents on whom our c
Size and Technology Combination - Companies,
clients and customers receive many advantages from superior order processing
technology. But high-tech systems are typically found only in large
commercial fulfillment houses. Those big operations tend to be scale-driven,
transaction-focused and impersonal. At the What happens when a small boutique operation acquires zippy high-tech systems like the big companies - and uses the technology to support the service quality the big companies don't deliver? Peak Fulfillment happens, that's what!
More information about these topics - and others - can be found in the Omnibus Page, the last section in this site. |
Profile / Services / Company Store / Distinctions / Take Our Measure / Examples / Omnibus / Intro Page / Home
© 2000-2003, Peak Fulfillment, Inc Last Update: 07/16/04 |
lients
depend. If we disappoint those constituents, our clients will suffer.
That’s why we learned how to pack perfectly. To ship quickly.
To instantly and gracefully replace an item lost or damaged in transit.
We even learned how to serve as a clearin
ghouse
of information so we could respond to inquiries from fans. And, while
we have about the lowest error rate in the industry, when a transaction
does go awry we know how to enhance a relationship with exquisite service
to remedy the default. In short, we do more than process transactions
- we accept responsibility for protecting the relationship between
our clients and the customers we serve in their name.
other end of the size scale are boutique operations with the capacity
for quick, flexible, personalized service. As a function of their
size, they are usually low-tech operations with less efficiency and
inventory control.. 
One-Stop
Shopping
- Some of our clients also need to develop and source
imprinted products. Peak Fulfillment is a one-stop shop for products
and fulfillment, a source of major convenience for those who need it.
Imprinted products managed and distributed by Peak can be supplied by
our affiliate company, VisABILITY. Not only do our two companies share
clients, ownership and history, our facilities are across the street
from each other. That means all facets of product development, product
sourcing and product distribution are available from a group of colleagues
located in two realated companies separated by a mere 100 yards.