|
Profile
/ Services / Company
Store /Distinctions / Take
Our Measure / Examples / Omnibus
/ Intro Page / Home |
![]() |
MEASURE US BY OUR ROOTS
Thumbnail - Non-profit public broadcasting, especially public radio, is still our primary clientele. Over 80% of the industry's revenue is charitable contributions from individual listeners and corporations. That is a reflection of its greatest asset - the relationship it has developed with its audience. That relationship is based on credibility and service. That's why stations around the country rely on us. The following paragraphs, while not essential to your evaluation of Peak Fulfillment, will help you take our measure. |
|
Stations
- There are about 700
non-profit, non-commercial public radio stations qualified by the Corporation
for Public B Audience Demographics - Self-reported as neither particularly liberal nor conservative, the public radio audience is a unique demographic of 28 million successful, affluent, well-educated, career-oriented Americans. They have a marked sensitivity to community, cultural and public affairs issues. These 28 million are disproportionately well connected, influential and effective people - opinion makers instead of opinion followers. [The public television audience, which we also serve, is likewise considered a prize demographic by marketing experts. Nevertheless, it is somewhat less upscale, less cohesive and less committed than its radio counterpart. Unlike public radio, which has no broadcast competition, programming similar to much of the broadcast fare on PBS is also available to the audience through competing channels and cable services.] Audience Loyalty - The commitment of this affinity group is remarkable. The relationship between public radio and its audience is often likened to that which evolves at an Ivy League university. It is common for graduates of those institutions to not only sustain an intense lifelong bond with their alma mater - but to base much of their personal identity on that association. It’s the same with public radio.
Researchers have called the audience "a virtual community", noting that its members can be defined by a cluster of shared values, interests, beliefs and attitudes, only one aspect of which is commitment to public radio. In the paraphrased words of one market analysis, "The average public radio listener considers it likely that he or she will have more in common with another randomly selected public listener than with the neighbor across the street." THE BOTTOM LINE - Loyalty, revenue, survival: Public radio has no room for compromise. Certainly not in the quality of programming it broadcasts to the constituency that finances it. Nor in quality of service delivered to the same constituency by affiliate companies like Peak Fulfillment. |
Profile / Services / Company Store / Distinctions / Take Our Measure / Examples / Omnibus / Intro Page / Home
© 2000-2003, Peak Fulfillment, Inc Last Update: 07/16/04 |